Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
Refine
-
By rating
We can recommend the app highly, awesome!
i use this app to set up the FAQ section on my store . i like how user friendly it was. i would like if it had more colours options.
I really enjoyed setting this app up. Was very easy.
Love Your Box is very grateful as we get asked a lot of questions and needed a quick and easy solution..
I really like how fast and easy it was to create my FAQs section! Took about 10 minutes lol. I really like this app!
As much as we love this app, it would be beneficial if you could move the sections around. In order to do this, you would have to delete everything and start over. We have sent requests for this feature with no hope. Also when our answers in our help center were not working in this app, the support team did not answer our emails for the course of days, so our customers had no access to to our help center. The issue was miraculously fixed with no communication. Hoping 2018 will bring more updates to this app. Overall its great but the support needs to be consistent for Shopify Plus users.
I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up.
Thank you
I was able to install this app and get our FAQ page up in less than 7 minutes total (I timed). I had one issue with our theme acting funny with the collapsing headers, but I reached out to support and they were very responsive and got the problem fixed in no time at all. Very happy with this app. And let's face it, the price is hard to beat!
Awesome too!!!!!!!!!! recommend
Absolutely best FAQ app. No limits on questions or sections. Also fit my design perfectly. Thank you!
a very responsive customer service! the team helpcenter helped me a lot with the installation of the application and made all the desired changes