Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

September 17, 2016

Easy to install and use. Creates a good looking and organized faq page. Also it's free.
www.advantagesupplements.com

Advantagesupplements Com
United States
16 days using the app
May 15, 2019

FAQs save lots of time when it comes to customer service. With HelpCenter I was able to create a help center that lowers my customer service/contact us issues by about 80%

Beauty Welfare
Singapore
16 days using the app
April 18, 2017

very simple for editing any help center like FAQ

Gitargear 2017
United States
15 days using the app
September 4, 2019

I'm very new to Shopify and I'm amazed that I can create store pages like I did with HelpCenter. Questions opens when you click and they can be closed if you do not need that question. My FAQs looks great and I didn't need a developer. Amazing, I will use Premium HelpCenter in the future!

heapsfeed
United States
15 days using the app
Edited March 19, 2017

Easy to use, and really improved my websites FAQ page. Only wish it worked better on mobile phone and iPad.
http://www,foreverfused.ca

Foreverfused
Canada
15 days using the app
May 16, 2017

Perfect works really well I love it thanks so much its a massive and help and makes the website look so fresh and clean!

Thesweetbros
United Kingdom
15 days using the app
March 25, 2020

Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.

Drawsty | 100% Personalized Portaits
Spain
15 days using the app
January 19, 2017

Great, fast and easy to use app!

Punakutija
Croatia
14 days using the app
October 16, 2019

Easy to use, one click installation, I love it and need it. In addition, integrate with messager, good to interact with potential customers~

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United States
13 days using the app
July 28, 2019

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mysimpledog
Germany
13 days using the app