Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 22, 2019

Really great apps !!! Easy to set up, make your page look more professionnal, Good job, thanks a lot !

CHARLES JARA
France
About 1 month using the app
January 26, 2021

i like so much this app its so easy tu use and this funcionaly its incredible. Im very happy for find it

violetbuys
Mexico
About 1 month using the app
June 7, 2019

l'application est facile d'utilisation et bien structurée par chapître ce qui permet de classer les questions par thème

ideacces
France
About 1 month using the app
February 10, 2023

In recent days, we have been unable to receive messages from customers via the "Contact Us" page.
After testing, we can't find the customer's message in the mailbox, please tell us what is the reason?
This has taken a toll on us.

I try to set up the mailbox in the background, and every time I set it up, I can only receive the first message.
Then, the background automatically restores the previous mailbox

creabest.fr
Germany
Over 2 years using the app
Shark Byte, Inc replied February 10, 2023

Hello Creabest Team!
Please accept our sincere apologies for the issue occurred.
We'd like to investigate and fix this case, however as the app is already uninstalled we are limited in a help.

That would be great if you could give us a second chance to sort this case out.
Please check the emails that have been sent to service@creabest.fr.
We'll be happy to do our best helping you.

Looking forward to your reply!

Best regards,
Helpcenter Team

November 21, 2016

Perfect for creating avery professional look and feel for our FAQs at https://www.anaklaro.com

Anaklaro
Malta
About 1 month using the app
December 28, 2016

Great - simple and easy to use for my website oilpaintingsau.com.au

Oil Paintings Australia
Australia
About 1 month using the app
October 1, 2021

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

Gadgets Cool
France
About 1 month using the app
August 29, 2016

Nice and easy App. Thanks guys

20bucksmax
United Kingdom
Almost 2 years using the app
December 14, 2016

Makes my tasks so much easier <3

Bouquets R Us
United States
About 1 month using the app
Edited August 4, 2021

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

celebraintion
Italy
Almost 2 years using the app
Shark Byte, Inc replied August 6, 2021

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team