Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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FAQs save lots of time when it comes to customer service. With HelpCenter I was able to create a help center that lowers my customer service/contact us issues by about 80%
very simple for editing any help center like FAQ
I'm very new to Shopify and I'm amazed that I can create store pages like I did with HelpCenter. Questions opens when you click and they can be closed if you do not need that question. My FAQs looks great and I didn't need a developer. Amazing, I will use Premium HelpCenter in the future!
Easy to use, and really improved my websites FAQ page. Only wish it worked better on mobile phone and iPad.
http://www,foreverfused.ca
Perfect works really well I love it thanks so much its a massive and help and makes the website look so fresh and clean!
Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.
Great, fast and easy to use app!
Easy to use, one click installation, I love it and need it. In addition, integrate with messager, good to interact with potential customers~
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The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.