Reviews (1,330)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

December 23, 2016

Beautiful Looks, Easy to Use ! Recommended !!!

Pro Vegan
Israel
Over 1 year using the app
October 13, 2016

I am just getting my FAQ set up and I like it so far. I already had my FAQ on my site but they were in a page format but this is so much better because it looks more professional and a quicker way to help the customer. I recommend this app.

Unique Deal S
United States
Over 1 year using the app
April 5, 2017

Love the way this looks on our site. Very easy to use!

Boost 4
United States
21 days using the app
December 3, 2016

awesome app! will help conversions big time!

Mofittings
Philippines
21 days using the app
Edited August 3, 2020

Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.

Palmeñas
Spain
About 1 year using the app
May 31, 2018

this app is way better than any faq app.. i love it and we are using across our 2 stores we have..

thanks for making it free as well

Espace Coffee
United States
21 days using the app
September 16, 2017

Great app - really easy to add to the store. It would be great if there were more customisation options for the format.

If I could give 4.5 I would. See it on our store hfhops.co.uk

Hf Hops
United Kingdom
About 1 year using the app
January 4, 2017

Great app, makes my store even more presentable!

Smallstuffaccessories
United States
21 days using the app
January 3, 2022

It's easy to use and intuitive. Free feature is all that we need at this moment and we're glad we have an option to upgrade when needed.

Hemmens Hammock
Croatia
21 days using the app
April 12, 2019

Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.

HAIRHANCE
United States
20 days using the app