Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
awesome app guys congrats. only thing is we can not remove your name from the website without subscribing a plan.
Hi dear Ever.Boost!
We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We try to do our best to improve our functionality and service!
Best regards,
Helpcenter Team
This app is absolutely incredible. I am not good at IT stuff but this is kids' play.
It took me five minutes total to install app and check / write my questions. I even added an extra question. Everything was already automated for me.
What's more, I already had a horrible FAQ page on my site. This app automatically deleted the horrible one and left the new one in it's place. What a relief - I had no idea how to delete my old page. I didn't even have to do anything - the old link now goes to the new FAQ page. Brilliant, brilliant, brilliant! Thanks a million!!!!!
Kim, Qld, Australia
cdsfAFSDFSFDSADDFDDWDFOKFWEFKLWEKÑFLKLÑWLÑFLÑWDLFLÑWKFÑLKSÑLKDÑLKLSÑKLDÑKSÑALKDÑLKSLÑKFLÑSKLÑFKLÑSDKFÑLDSKFÑL
Free and doesn't nag trying to sell stuff to you. Installs easily. Quick and intuitive to setup up help page structured by category/section/article complete with a preview button. The default toggle animation and styling are nice enough to leave as-is.
Ho usato quest'app per introdurre le FAQ e la live chat, molto utile ed assistenza sempra disponibile, unica pecca riscontro un problema con la live chat che bisogna aggiornare la pagina per inviare correttamente i messaggi in chat
Ciao Kitters,
Grazie mille per aver lasciato una recensione positiva.
Il tuo feedback è importante per noi!
Grazie per aver segnalato l'inconveniente, il nostro team sta già lavorando alla soluzione di questo problema.
In caso di difficoltà, i nostri agenti di supporto saranno lieti di aiutarti.
Distinti saluti,
HelpCenter Team
the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!
Useful app with flexible settings. Great and fast support team. Very appreciated for help with installation.
Just great, and you can't beat free!
it's a free app and it works right out of the box. it addresses my needs and doesn't cost a penny. what's not to love?