Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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It is a nice form to have on your website. However, the Contact Form does not work and even after contacting the developers and getting a reply that "it is a problem that is on our end", still nothing is done about the contact form not working. The lack of fixing the problems with the App is unacceptable. Shopify should not allow Apps on their website that do not work correctly. Other then the contact form not working correctly, everything else seems to work nicely.
VERY simple and honestly it is a pleasure to use it ! The FREE version works very well by itself, the paid version offers addiitional features such as design.
Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend
Terrible support. I contacted them a 2 times about the same issue and never heard back from them.
Excelente, totalmente recomendada.
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i think this APP is very good,very convenient and convenient,it can help my shop a lot and deal with many questions
Very good app to create a help center for free.
It is fast and easy to setup the help center. Thank you for making this free app.
Simply Amazing :-) I am truly grateful for finding this app...I constantly have to deal with client queries and this solves my problem as i am now simply able to direct the clients to the FAQ page and issues are being resolved before they arise. And best of all its free!!! thanks guys really much appreciated.
Help Center app is extremely easy to use and would definitely recommend it. Unfortunately there is some glitches like reporting some errors when you want to save and you need to refresh page in order for changes to apply so that's why am giving 4 stars but other than that it is an awesome app
Absolutely an excellent application to be able to handle the faq page in a professional and orderly manner. Thank you