Reviews (368)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.

September 3, 2016

This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!

Kat Scrappiness
United States
5 months using the app
February 11, 2020

Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.

Gamesellers.nl
Netherlands
5 months using the app
December 15, 2017

This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.

Classyglassies
United States
5 months using the app
June 19, 2019

did exactly as we needed, support was great to customise what we needed and the price was even better!

Spelean Australia
Australia
4 months using the app
May 8, 2019

I love this app - it really allows you to build such a user friendly FAQ page. It's easy to use. I intend to install this on any other websites I have in the future.

Turtle Covers Group Limited
United Kingdom
4 months using the app
August 3, 2021

Perfect app for FAQ pages... it is very easy to use and configure. The customer support team is very helpful. I highly advise using this app.

Silkypel
Jordan
4 months using the app
July 17, 2019

This app works amazing for my store. It also merges to the colors that are present in your theme. Perfect for my FAQ page

Jiri Naturals
United States
4 months using the app
June 26, 2019

This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended

LabelsbyShelleyNZ
New Zealand
4 months using the app
December 14, 2020

Cool app. Easy to use. Would be helpful if products, images or pages could selected/linked interactive not with based on URL.

BODYCOOLING by INUTEQ SCHWEIZ GmbH
Switzerland
4 months using the app
July 30, 2018

Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.

Direct 4x4
United Kingdom
4 months using the app