Reviews (1,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...
Refine
-
By rating
A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.
Customer service is very friendly and responded in a very timely manner. Good looking app too, and great price! Thank you.
Good system to start with, I am still playing around. This is my first time using the program! it is not too difficult for a beginner, editing my review later when i find out more
Had an issue with the app and how it was loading on the website, but the support team got back to me immediately and was able to solve the issue quickly. Very much appreciate the speedy support!
This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!
Save time on installing other FAQ apps, only to delete them later for being difficult or confusing to use - just install HelpCentre and know that you won't be disappointed.
Hello Big Duck AU team,
Thank you for the kind words about our app, we’re passionate about what we do and it’s great to see that it translates into results for our customers! ...
It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.
Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!
I was looking for something simple for my FAQ. This works and looks good. Also support mentioned that will have an update where you can have 2 FAQ in one page :)
Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.