Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited January 14, 2020

It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.

CRAZYSOSO
France
About 19 hours using the app
August 16, 2019

Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!

Pinnacle Distributors Inc.
Canada
About 17 hours using the app
November 2, 2017

I was looking for something simple for my FAQ. This works and looks good. Also support mentioned that will have an update where you can have 2 FAQ in one page :)

Mattdevonwatch
Lithuania
About 14 hours using the app
January 10, 2022

Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.

Lotsa Style
Singapore
About 12 hours using the app
August 4, 2020

love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,

Good and Curated
Spain
About 9 hours using the app
February 21, 2017

The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.

Images By Miriam
United States
About 8 hours using the app
August 17, 2020

I downloaded and customized this application in 20 mins. The application looks professional and easy to customize. Exactly was I was looking for - Thank you!

UBookkeep
United States
About 7 hours using the app
October 14, 2016

Easy to use, beautiful setup, and simple install.
Don't have an FAQ page? Get one with this app!

Mamahuhu Europe
Spain
About 6 hours using the app
March 2, 2017

This is such an awesome app, and it is extremely easy to integrate.

Captira
United States
About 6 hours using the app
Edited May 20, 2020

I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com

DNA of Champions
United States
About 5 hours using the app