Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...

January 10, 2022

Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.

Lotsa Style
Singapore
About 12 hours using the app
August 4, 2020

love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,

Good and Curated
Spain
About 9 hours using the app
February 21, 2017

The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.

Images By Miriam
United States
About 8 hours using the app
August 17, 2020

I downloaded and customized this application in 20 mins. The application looks professional and easy to customize. Exactly was I was looking for - Thank you!

UBookkeep
United States
About 7 hours using the app
October 14, 2016

Easy to use, beautiful setup, and simple install.
Don't have an FAQ page? Get one with this app!

Mamahuhu Europe
Spain
About 6 hours using the app
March 2, 2017

This is such an awesome app, and it is extremely easy to integrate.

Captira
United States
About 6 hours using the app
Edited May 20, 2020

I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com

DNA of Champions
United States
About 5 hours using the app
October 4, 2021

I tried every FAQ app here and this is the best freemium one. All of them restrict features for the free version and this app is the most usable if you decide not to upgrade.

Your Space Pro
United States
About 5 hours using the app
January 25, 2017

Simply put - AMAZING! Great app. We made our FAQ page for B2B in 20 minutes from installation to finish. Hands down that's how apps should work.

Mmore Cases
Slovenia
About 3 hours using the app
January 5, 2017

Easy to use, great app
https://www.cuckoosnest.eu/

Cuckoosnest
Germany
About 2 hours using the app