Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

October 4, 2021

I tried every FAQ app here and this is the best freemium one. All of them restrict features for the free version and this app is the most usable if you decide not to upgrade.

Your Space Pro
United States
About 5 hours using the app
January 25, 2017

Simply put - AMAZING! Great app. We made our FAQ page for B2B in 20 minutes from installation to finish. Hands down that's how apps should work.

Mmore Cases
Slovenia
About 3 hours using the app
January 5, 2017

Easy to use, great app
https://www.cuckoosnest.eu/

Cuckoosnest
Germany
About 2 hours using the app
Edited April 19, 2020

LA APLICACION ANDA MUY BIEN, LASTIMA QUE NO ES GRATUITA, VAMOS A VER COMO QUEDA EN MI PAGINA WEB.....

treasure and gadgets
Argentina
About 2 hours using the app
September 29, 2016

I am loving this free feature. Highly recommended!

Myartscape
United States
About 2 hours using the app
March 26, 2019

Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)

YogaPaws
United States
About 2 hours using the app
February 14, 2017

Friendly and professional app to have

Buddy Bags Co
United States
About 2 hours using the app
September 12, 2020

Super easy way to create your personalized FAQ page, 100% recommended.
I use it in every page I create

DHER COLLECTION
Spain
About 1 hour using the app
September 5, 2016

Easy to use and extremely stylish and professional once on the website. Highly recommend it to any business looking for an easy to use help center setup.

Live It Wear It
Canada
About 1 hour using the app
May 6, 2020

Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.

Mercado Boricua
United States
About 1 hour using the app