Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 27, 2017

Really easy to learn and use! Just what I need, thank you!

Realdotshop
Australia
21 minutes using the app
July 14, 2019

Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.

windmup
China
21 minutes using the app
February 3, 2018

Can't praise this app enough. Prompt support from the support team and this app does the work for free! I really like it.

Onefinesecret Kr
Australia
18 minutes using the app
January 8, 2021

Was able to get started with a beautiful FAQ page in less than 5 minutes. I was able to customize it with my businesses colors.

codebrew mugs
United States
17 minutes using the app
July 15, 2019

This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!

wildspiritfragrances
United States
17 minutes using the app
May 10, 2017

Excellent, looks great - just what we needed

Chandelier Lift Company
United Kingdom
17 minutes using the app
June 4, 2017

Looks Great and super easy to use. Thanks for creating this app

Elp Outdoors
United States
17 minutes using the app
February 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

The Titan TV
Argentina
13 minutes using the app
Edited May 24, 2017

GOD blessed this APP developer! Perfect for small start up site that don't have many FAQ yet and as business grows, I'm sure we will more than willing to pay for BIG PACKAGE FAQ super features. Highly recommend for START UP SITE! ThaiOrchidJewelry.Net

Thaiochidjewelry
United States
13 minutes using the app
July 17, 2017

Easy to use and integrate! Such a helpful App for any Shopify store!

My Runway Eyes
United States
12 minutes using the app