Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 22, 2019

It's very easy to use, and you can get a nice page. The font part in setting is a little bit confusing, you need to try to adjust it to get the good size.

Bcabo
China
7 minutes using the app
Edited March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

SunneTropical
United States
4 minutes using the app
July 29, 2019

Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.

VetMedSolutions
Canada
2 minutes using the app
May 17, 2016

An excellent App that I know my customers will love - cos I certainly love it! Easy to install - easy to setup/configure - easy to add/remove/change articles and categories - Top Stuff - Highly recommend it.

Reorderdemo
Australia
August 18, 2016

Easy to use - would highly recommend! :)

Bridsons
Canada
April 20, 2017

One of the best free apps around! I use it on every store I create :)

Stephensworld
Canada
March 19, 2017

Amazingly simple app to use. I do wish that you could easily choose to exclude a title for the FAQ page, but I used some code to hide it,

Aklightingcompany
Canada
March 26, 2017

It's been so easy to use so far, and was a simple out of the box experience!

Slippers Xyz
Canada
May 11, 2017

Really really love this app! It looks amazing in my store, super easy to set up. Only thing I would change is the contact button - on mobile you can't exit out if the pop up once you click it. I've disabled it for now.

Canadian Made Co
Canada
January 29, 2017

I can't believe this app is free- highly recommend to all who need an FAQ page! :)

Sunday Gold
Canada