Reviews (1,330)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

March 19, 2017

Amazingly simple app to use. I do wish that you could easily choose to exclude a title for the FAQ page, but I used some code to hide it,

Aklightingcompany
Canada
January 29, 2017

I can't believe this app is free- highly recommend to all who need an FAQ page! :)

Sunday Gold
Canada
May 11, 2017

Really really love this app! It looks amazing in my store, super easy to set up. Only thing I would change is the contact button - on mobile you can't exit out if the pop up once you click it. I've disabled it for now.

Canadian Made Co
Canada
April 20, 2017

One of the best free apps around! I use it on every store I create :)

Stephensworld
Canada
March 26, 2017

It's been so easy to use so far, and was a simple out of the box experience!

Slippers Xyz
Canada
May 19, 2018

This is a very useful app for my store. Helped me create an organized help center page.

Slips And Laces
Philippines
March 28, 2019

Kick-ass app!! Super easy to setup! Two thumbs up :) For a free app they have gone above and beyond with this one.

The Milky Fern
Canada
September 11, 2024

Tanx.Club
United States
10 minutes using the app
Shark Byte, Inc replied September 12, 2024

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated!

Best regards,
HelpCenter team

November 19, 2023

Running With Wolves
United States
9 months using the app
September 14, 2024

ShopSwiftly
Singapore
3 minutes using the app
Shark Byte, Inc replied September 15, 2024

Hi, ShopSwiftly team!

Thank you for taking the time to give us the highest rating. We are glad that you are satisfied with our app :)

Please feel free to contact us at any time! Our support team is available 24/7

Best regards,
Help Center Team