Reviews (1,330)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

January 3, 2022

It's easy to use and intuitive. Free feature is all that we need at this moment and we're glad we have an option to upgrade when needed.

Hemmens Hammock
Croatia
21 days using the app
April 12, 2019

Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.

HAIRHANCE
United States
20 days using the app
March 31, 2020

VERY simple and honestly it is a pleasure to use it ! The FREE version works very well by itself, the paid version offers addiitional features such as design.

Emma Allen
Switzerland
20 days using the app
August 16, 2021

Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend

Chanty Lace Shop
Germany
20 days using the app
December 9, 2020

Excelente, totalmente recomendada.
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Tienda Online Dios es Bueno
Mexico
20 days using the app
June 23, 2020

i think this APP is very good,very convenient and convenient,it can help my shop a lot and deal with many questions

Pribily
China
20 days using the app
July 6, 2019

Very good app to create a help center for free.
It is fast and easy to setup the help center. Thank you for making this free app.

pillows-arena
Canada
20 days using the app
May 21, 2016

Simply Amazing :-) I am truly grateful for finding this app...I constantly have to deal with client queries and this solves my problem as i am now simply able to direct the clients to the FAQ page and issues are being resolved before they arise. And best of all its free!!! thanks guys really much appreciated.

U Watchfaces
South Africa
20 days using the app
July 3, 2017

So far so good. Still playing around with it but I think it does just what I need it do

Mind Body Foods
Australia
19 days using the app
Edited July 3, 2019

Absolutely an excellent application to be able to handle the faq page in a professional and orderly manner. Thank you

Import Af
Argentina
19 days using the app