Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Great 'Help Section' plug and go app. Exactly what we need at this point. Also, dashboard is very intuitive and friendly to use
This app was very helpful and easy to use. Was able to implement it onto my site and get a good looking FAQ up and running within a few minutes.
We currently use the FAQ HelpCenter app for our website (Voltlin - Tools for Evolution & Empowerment) where we offer a wide variety of products for a specific niche! Now we can answer them all with a sleek, solid design that was easy to set-up!
Check it out at www.voltlin.com!
I've been using the help center for the first time today, and I have to say, it's perfect! We've loved it so far - ease of use, good design, and you can't beat the price.
Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.
This app was very easy to set up and style! Created a FAQ page in just a few minutes. Highly recommended!
Great app! So helpful :) I quickly built an interactive searchable FAQ page. Love it!
Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.
This app was an absolute lifesaver for my business. Very useful if you are subscribed to their paid plan. The FAQs, Product Tabs, and Live Chat feature is worth every penny!
Hi Ecopify!
Thank you very much for the appreciation of our app!
Our team is glad that our app meets your needs, and we'll try our best to become better every day :)
Warm regards,
HelpCenter team
The App saved me a ton of time while moving over to my shopify store. Well organized and very easy to use.