Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Almost perfect.
It would have been nice if we could select the font and styling of the questions.
Another amazing option would be to select pixel width. It does not quite match my theme.
powerful app. a huge add on to your customer service
Great service customer and i love the App thanks much, it better to make FAQ for respond all questions off customer
Hi GYLBAG team.
Thank you so much for taking the time to leave us feedback.
We’re happy to see that you had a 5-Star experience with HelpCenter app and its customer service. It’s our pleasure to serve customers like you.
Have a wonderful day!
Best regards,
HelpCenter team
Really easy and intuitive to use. Very glad it's free!
It would be nice to have a bit of animation when you click a section and it drops down. I would like the chevron to rotate, and for the content to slide down to reveal.
Also there is no custom CSS as far as I can tell.
Very easy to build your FAQ and contact us page with this simple app! Not only does it build a very attractive FAQ page, it's free and works perfectly! If you're looking to set up a professional FAQ page choose this app!
Set up is like 1-2-3. Simple and FREE FAQ page. And you guys must have a FAQ! Try this one!
Excellent FAQ page builder app, just wish it had more options under settings for branding.
Super easy to use, straight to the point, and looks great! A must have for any store.
A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.
very horrible customer service. I emailed at least 8 times without a response! Not happy!!! Not impressed!!! You guys need to do better. Im paying for something that doesn't even work well with my store.
Dear Prestige Beauty Shop,
thank you for your feedback. Our support emails were sent to you on Feb. 5th, 10th, 11th, 16th and 23rd. Sorry for miscommunication, maybe some of them went to a spam folder and didn't reach you?, please check. Sorry for that. Our developers checked FAQ page on your store - it looks beautiful and functions smoothly. If there will be a need to do more adjustments or fixes related to store's theme and FAQ , please write to us - support@eoscity.com. Some Shopify themes need more adjustments than the others, but everything can be handled and solved. Sorry once again for experienced miscommunication.
We wish you a great day!
HC team