Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Customer service is very friendly and responded in a very timely manner. Good looking app too, and great price! Thank you.
This app creates fantastically looking FAQ pages, couldn't ask for more in terms on looks, only problem making it a 4 star instead of 5 star is that Sales Pop app glitches out when on the FAQ page, it no longer days how many people bought a certain product, it changes to "0 customers added to the card {random number here}
This app looks pretty barebones when you first install it.
But i actually like it that way. It gives me the freedom to style my page a little different from what everyone else has.
Whatever issues I ran into after my initial setup were solved promptly when I reached out to support. We all know support makes all the difference ;)
The reason I removed a star is because sometimes I will be typing an article for the FAQ and i will save it. But then when I check my page my changes are gone. I open the editor again, and I have to retype it. This happens every now and then, but it's REALLY annoying! I had to type the same article like 6 times the other night. For the record, this was on tablet.
There are some things I would like to see, like adding a text block above my FAQ Q&A's or auto-collapsing sections or articles when you open a new one.
But I know you're working on it. Thanks guys!
Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness
Good system to start with, I am still playing around. This is my first time using the program! it is not too difficult for a beginner, editing my review later when i find out more
The app have problems. In the bottom where is located no have margins and when the customer clic to contact us the client can access to write because a overlay open.
The design is great but really the app have this mistakes. If the team can resolve it please contact me to install again this great app.
The app itself is great, however the lack in customization is an issue. you cannot set styles or even edit css or the look in any way possible, and because of this, everything looks way to huge for my liking, I would like to at very least - set fonts, set sizes on headings, and have the ability to change font on html rather than adding code in the content. other than that the app is free and it works as intended, Just needs a way to be edited to user's liking rather than inheriting from the site. Thanks
This is a very easy to use program which helps you to effortlessly set up an FAQ page on your site. Excellent!
cool, that helps a lot, and saves so much time, and seems so professional,
Had an issue with the app and how it was loading on the website, but the support team got back to me immediately and was able to solve the issue quickly. Very much appreciate the speedy support!