Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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I was looking for something simple for my FAQ. This works and looks good. Also support mentioned that will have an update where you can have 2 FAQ in one page :)
Great app. Just what i need to have a pro FAQ section. Keep it up.
Not able to customize and developer will not help you do it either
Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.
Very easy to use app.
I found the structure slightly confusing since it includes three levels of organization. I only needed two, but that is not an option.
There were also not many options for styling on the back end. I had to go in to the theme styles to manually make adjustments.
Otherwise a solid and useful app.
So far so good, set up is easy, preview looks great!
love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,love this app,
The FAQ page is easier to setup and user friendly, I want to give 5 stars for this feature. However, if you wish for Live Chat feature you need to take premium package, and Live Chat helpdesk app is not stable on my page. Sometimes i can't even login for one day. I hope the live chat feature can give notification directly to our mobile device as we are not always in front of our desktop and have to open the app everytime. So I'm deleting the live chat feature but still maintaining the FAQ page now.
First of all, thank you very much for your feedback as it helps us improve our application and services!
We would like to further investigate the issues you have encountered while using our application especially as we have never experienced the problems with login to the app. We have sent you an e-mail requesting a bit more information, so our developer team can take a deeper look. Also, we would like to notify you that our mobile app is in the development and soon should be out for users.
Looking forward to hearing from you!
HelpCenter support team.
Il manque de mettre les question en gras
The HelpCenter App makes my FAQs look extremely sharp. It so easy to use and integrate with your store. This a must have App for your store.