Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable FAQs, Product Tabs, and Live Chat features, which significantly enhance customer support efficiency and user experience. They praise its intuitive interface, making it suitable for both new and established stores. The support team is noted for being responsive and knowledgeable, quickly addressing issues and making theme customizations. Many merchants appreciate the app for improving customer interaction and operational efficiency, often recommending it to others for its professional site enhancement and user-friendly design.
Refine
-
By rating
Just what I was looking for, so easy to use and very practical, 100% recommended!!!
The design is great but the app keeps crashing when trying to make my FAQ page, ignored it at first but got so annoying i had to delete the app. Sometimes i would click a button and it would say invalid link. Not sure why the app is five stars.
LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!
goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!
goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!
nice and easy to use. very intuitive and comes with preprogramed template of most frequent questions.
Seems good, does take a while to get a hang of it. They did ask the review a bit too early, I barely got to do anything.
I really don't get this app. It calls itself a help center but for the life of me I could not get it installed and there was no help. The shopify menu instructions are either very poorly written or out of date. And there is no help!!
We'd more that happy to get a problem solved. Our support team is always here and ready to assist but here has been an issue in support request delivery. We were not aware of the HelpCenter installation problem in a shop Nigel Greene Electrical.
Looking forward for you reply to the email we just sent.
Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store
A bit too geeky. I mean it is from my experience as I think that like me who knows quite a little about building the websites there are lot of such people. So this is the first choice why we go and find such product as Shopify. The main things are not so easy understandable but nevertheless I am using it and got through.
Can not compare with others as I installed your app because of good youtube video guidance.
Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!