Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.
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This is a very useful app for my store. Helped me create an organized help center page.
It's been so easy to use so far, and was a simple out of the box experience!
The app is simple to set up, and it is free! Marius helped me resolving a small issue I had in less than 24 hours. I totally recommend this app, and Marius team does a great job supporting it! --------------------------- Updating the rating to 1 star since the app recently started to crash using Google Chrome (Mac), and it is nearly impossible to set up anything :-( It will freeze all the time.
Thank you for your message and for being our customer. Our support and development team is always here and ready to assist you with any issues that arise. However, we could not replicate the problem you have encountered. We have sent you an e-mail requesting some additional information so we can investigate the matter. Looking forward to your reply!
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated!
Best regards,
HelpCenter team
Hi, ShopSwiftly team!
Thank you for taking the time to give us the highest rating. We are glad that you are satisfied with our app :)
Please feel free to contact us at any time! Our support team is available 24/7
Best regards,
Help Center Team