Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Simple and effective - thanks!
We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ.
I also expect them to improve the product for SEO as well.
FEYNARRIE
My F.A.Q. has a very professional look as expected. The settings were confusing at first but The assistance has been very efficient and helpful. Thanks to the team.
Must have app for any e-commerce store! It is very simple to use and the functionality is awesome! We have used it for about 6 months now on our store - www.AcuOutlet.com
This app is great and does everything I need it to! The customer service is honestly amazing, they have been so helpful in answering any of my questions. Would 100% recommend!
So far so good, the only thing that I didn't like is that you can't keep it simple and answer questions without having to create a category. :(
Super fácil de usar, ha sido un gran aporte a reducir los riesgos asociados a las dudas sobre innovación. Gracias
Easy to use FAQ builder. Wish we could edit the theme template a bit more with coding.
I managed to organize the FAQ in an hierarchical manner. It's a convenient, user-friendly and easy to understand apps that makes the FAQ built fast and easy. The Video is clear and good to be referred to.
We've set up Help Center and it looks absolutely stunning, we have encountered few issues but the support team fixed all issues super fast!
Strongly recommend