Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Makes a professional looking FAQ page www.randomswag.com . The Help center app is the best way to create a FAQ page.
Very Simple and easy to use plugin. Looks professional as well!
Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.
While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.
Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections
Best APP! Easy to use, FREE and looks absolutely professional. Highly recommend.
La aplicación cumple lo que promete. Es de muy fácil configuración, funciona perfectamente tanto en tu web de escritorio como en la de celulares. Podrás solucionar cualquier duda de tus clientes con esta potente herramienta. Pero lo mas importante para mi a sido el equipo de desarrollo que cuando e tenido dudas o problemas, me han ayudado rápidamente resolviendo absolutamente todo. Estoy encantado. Muy recomendada.
The application does what it promises. It is very easy to configure, it works perfectly both on your desktop and mobile websites. You will be able to solve any doubt of your clients with this powerful tool. But the most important thing for me has been the development team that when I have had doubts or problems, they have helped me quickly solving absolutely everything. I am delighted. Highly recommended.
We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.
Simple and effective - thanks!
We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ.
I also expect them to improve the product for SEO as well.