Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

Edited May 16, 2019

FEYNARRIE

My F.A.Q. has a very professional look as expected. The settings were confusing at first but The assistance has been very efficient and helpful. Thanks to the team.

FEYNARRIE
France
About 3 years using the app
October 20, 2017

Must have app for any e-commerce store! It is very simple to use and the functionality is awesome! We have used it for about 6 months now on our store - www.AcuOutlet.com

Acu Outlet
United States
About 3 years using the app
March 12, 2021

This app is great and does everything I need it to! The customer service is honestly amazing, they have been so helpful in answering any of my questions. Would 100% recommend!

Nutribold
United Kingdom
About 3 years using the app
November 21, 2016

So far so good, the only thing that I didn't like is that you can't keep it simple and answer questions without having to create a category. :(

Brightcycling
United Kingdom
About 3 years using the app
May 28, 2019

Super fácil de usar, ha sido un gran aporte a reducir los riesgos asociados a las dudas sobre innovación. Gracias

Growpalstore
Chile
Almost 3 years using the app
January 3, 2018

Easy to use FAQ builder. Wish we could edit the theme template a bit more with coding.

Gemini Lights
Canada
Almost 3 years using the app
Edited November 5, 2020

I managed to organize the FAQ in an hierarchical manner. It's a convenient, user-friendly and easy to understand apps that makes the FAQ built fast and easy. The Video is clear and good to be referred to.

T&T-GGS
Malaysia
Almost 3 years using the app
May 5, 2021

We've set up Help Center and it looks absolutely stunning, we have encountered few issues but the support team fixed all issues super fast!
Strongly recommend

Renato.cz
Czechia
Almost 3 years using the app
July 17, 2018

I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!

Pix Perfect
United States
Almost 3 years using the app
Edited April 4, 2021

I used this app to help me do FAQ for my store. I really like how it does simple. Thank you for this app.

Dealushop
United States
Almost 3 years using the app