Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

June 30, 2022

La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella

Drenaje Graffiti Store
Mexico
Almost 3 years using the app
September 7, 2016

Brilliant! Check out www.surehatch.co.za for more info on how we use it!

Surehatch
South Africa
Almost 3 years using the app
October 28, 2020

J'ai utilisé cette application pour m'aider avec le FAQ, Facile à paramétrer et à mettre en place. Le recommande.

choices 24/7
France
Almost 3 years using the app
August 10, 2017

I'm surprised that this is free. It's really good.

Hydroviv
United States
Over 2 years using the app
November 23, 2016

Finally got around to actually writing up our FAQ page with HelpCenter. It was easy to use and (apart from all the typing) let's you set up a functional FAQ page quickly.

Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)

The Gift And Gadget Guys
New Zealand
Over 2 years using the app
Edited October 22, 2019

orchidclub.us , I Love free version, LOVE pay version more! Easy to use, smart search, allow more category with icon so more organized with contact form, worth it.

OrchidClub.US Fresh Cut Flowers
United States
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
January 4, 2022

I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.

TAPP Water (Malta) Ltd
Malta
Over 2 years using the app
July 14, 2017

It's easy to use and looks great!

Violet Pumpkin
United States
Over 2 years using the app
January 26, 2016

Amazing app. A must have for a quality FAQ's page.

Nerdarmor Com
United States
Over 2 years using the app