Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

March 1, 2017

just installing this now, but i love it - super easy to use and navigate!

Tees On Rye
United States
Over 2 years using the app
May 15, 2019

Love this app and use it for 2 of my stores. Easy to use and save a lot of time with costumer emails

Miamosa Cosmetics
Germany
Over 2 years using the app
June 12, 2017

Absolutely top-quality! So tidy, easily configurable. Highly recommend!

Arrowtip Clothing
Australia
Over 2 years using the app
September 15, 2018

After hearing how easy this app was to use I created some issues for myself when I first installed it (changed proxy settings and didn't adjust in navigation and a font/colour option that hid headings.)

I was super frustrated (because I didn't know what the issues were). The developer was great. Email support was every 24 hours (and faster would have been nice), BUT it was comprehensive, clear and 100% worked.

Help-Centre is set up now and I love it. It is a super effective and easy way to have a solid FAQ page.

North-West Expeditions
Canada
Over 2 years using the app
October 9, 2018

Great app - it was easy to set up and customise to match my colour scheme, and I am happy with how it looks and functions on my site.

The Digi Dame Party Shoppe
Australia
Over 2 years using the app
Edited April 4, 2020

Works really good for me. Simple to understand and simple to implement in the store.I can recommend it to everyone.

thatsdaddys.de
Germany
Over 2 years using the app
Edited April 15, 2021

My misunderstanding. The app works fine and verified the root of the problem was indeed external after extense research. My apologies.

myblinki
Spain
Over 2 years using the app
Shark Byte, Inc replied April 15, 2021

Kindly note that, as explained via emails, developers have removed the added code and compared theme code versions to find that the snippet added had no effect on the problem mentioned.

As mentioned in emails, looks like another app updated/installed or theme updated could have caused the issue.

Hope this makes sense and we wish we could assist more in your case.

Wishes,
HelpCenter team

Edited February 4, 2018

The customer service is excellant. I had a quick answer right away. Very fast.

Dayavan Park
Canada
Over 2 years using the app
May 13, 2017

Very Good App. I love it. This is very easy to install in the website.
Awesome app.

Live Solar
United States
Over 2 years using the app
May 31, 2018

Very nice app. Easy to use, and integrate.

Need some basic CSS skills if you want to fully customise it.

About SEO, where can I find a way to add meta description to this page ?

Bazire Numismatique
France
Over 2 years using the app