Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

October 28, 2020

J'ai utilisé cette application pour m'aider avec le FAQ, Facile à paramétrer et à mettre en place. Le recommande.

choices 24/7
France
Almost 3 years using the app
August 10, 2017

I'm surprised that this is free. It's really good.

Hydroviv
United States
Over 2 years using the app
November 23, 2016

Finally got around to actually writing up our FAQ page with HelpCenter. It was easy to use and (apart from all the typing) let's you set up a functional FAQ page quickly.

Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)

The Gift And Gadget Guys
New Zealand
Over 2 years using the app
Edited October 22, 2019

orchidclub.us , I Love free version, LOVE pay version more! Easy to use, smart search, allow more category with icon so more organized with contact form, worth it.

OrchidClub.US Fresh Cut Flowers
United States
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
January 4, 2022

I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.

TAPP Water (Malta) Ltd
Malta
Over 2 years using the app
July 14, 2017

It's easy to use and looks great!

Violet Pumpkin
United States
Over 2 years using the app
January 26, 2016

Amazing app. A must have for a quality FAQ's page.

Nerdarmor Com
United States
Over 2 years using the app
March 31, 2017

Home Run! This is a simple setup like all apps on Shopify. With a couple clicks it was installed. If you want to see a live working version, visit https://www.pioneercoaching.com/apps/help-center

Great job s4Commerce.com!!

Pioneercoaching
United States
Over 2 years using the app
June 5, 2021

very helpful app and great, user friendly and easy to use, my store is just new and im going to upgrade it later

Ozhotdeal.com.au
Australia
Over 2 years using the app