Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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I use the application to make my FAQ more professional and it is very easy to use and configure, I am very satisfied
Es muy intuitiva está aplicación para las preguntas frecuentes, además de que tiene ejemplos como demostración de lo que puedes incluir y demás.
FEEDBACK: I wish i could create more than 1 FAQ page.
Perfect for FAQ. Very clean. and looks great on website
Awesome support team for quick fixes, and really clean, easy-to-use page for the website! Great app.
Thank You for all your Help !!!
Outstanding value and great support. Makes it very easy to create an easy to navigate help center. Has already cut down on our customer service calls. Super quick to give help with styling if needed, My only gripe is that I wish I could create multiple "help centers" as it would be perfect for putting FAQ's on product pages specific only to that product. The SEO benefits would be nice as well.
Hello ShootingTargets7,
Thank you very much for positive review and valuable feedback - it's really important for HelpCenter team! Regarding SEO benefits - please navigate to Help Center app's preferences, FAQ => Settings tab. Down bellow there is "SEO" settings part with several options. Maybe it will be valuable for your store's FAQ SEO?
If you have any questions or need help - please let us know via support@eoscity.com and we'll be more than glad to help!
Have a great day -
Help Center team
We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.
Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!
Very good! Easy to use and great design. It's important for us to be able to show our website visitors answers to their questions to increase our conversion rate.
Love this app to create a FAQ page for my website. Its easy, smooth, and seamless and perfect for startups