Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!
Simple & Efficient application. The plus is that customer service is very responsive and efficient as well. All-in-all the best you can get!
nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.
Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.
Cordialement,
L'équipe du HelpCenter
Really impressed with this app, its so easy to set up an integrate and looks really professional. Layout is perfect and has search functionality above the question/answer tabs. My site is in Spanish and it was extremely easy to switch everything from English to Spanish. I had one issue with the layout on mobile (small alignment issue and wanted to change something regarding the search) the customer service team were super helpful and resolved it right away. Highly recommend!!!
Good customer support. We have installed this app on three websites. We liked it. We recommend this app.
HelpCenter is a fantastic FAQ page that is actually FREE! Marius has provided a great App that can be configured to your specifications with a little bit of CSS.
The FAQ page is better than most paid Apps without any customization. The setup is easy and intuitive, and if you have any questions, Marius responds to an email. I highly recommend this App!
Works very well. And it's super, super helpful. Thanks
Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app.
We've fully implemented on our Shopify App project www.sellersmith.com
Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com
This app really helped improve our FAQ page, which was earlier just full of too much information. Now it's organised and easy for customers to navigate. :)