Reviews (1,328)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Cyclone Pods
United States
Over 1 year using the app
March 28, 2016

HelpCenter is great! I love this app! Makes life much easier adding a nice FAQ to your page. Simple to set up! I highly recommend.

Rowdy Ann Boutique
United States
Over 1 year using the app
January 26, 2018

Great support! They fixed my problems immediately.

Crypto Restore
Germany
Over 1 year using the app
October 11, 2017

Love this app! Makes your FAQ page look extremely professional.

Glory West
United States
Over 1 year using the app
Edited October 20, 2018

Awesome app! Simple to use and just what I need. Support was nice and fast with answers. Highly recommend!

Cosystyles
Lithuania
Over 1 year using the app
June 13, 2018

Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!

Dynatrap
Mexico
Over 1 year using the app
May 7, 2017

Works like a charm. Esp. love how you can create various categories and the fact that it can be tailored for basic and more complex Q&A. Great work!

Divani Chocolatier
United States
Over 1 year using the app
Edited March 12, 2020

Belle interface graphique, fluide et customizable. Laisse une impression de sérieux sur la boutique. Je ne regrette pas mon achat.

Nox Dulcis
France
Over 1 year using the app
March 31, 2017

Very good app. Gives you a professional looking FAQ section. Easy to use, looks great. Works very well.

Muscat Gems
United Kingdom
Over 1 year using the app
September 18, 2016

Great App easy to use, looks great

Octo Treasures
United States
Over 1 year using the app