Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
Refine
-
By rating
Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around.
A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!
We used to have one page with a lot of text explaining our product. This app makes it really simple to split the various customers questions up and read/find with a lot more ease.
Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq
Great app, makes it easy to setup a faq/help section with minimal effort.
FAQ works well with many options. Had an issue once and it was quickly resolved.
Hello team Chinese Herbs Direct!
Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!
Best regards,
HelpCenter team
Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!
This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.
Pretty nice FAQs page, wish there was more customization but can't complain when it's free.
Perfect for what I need! Great work.
Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)