Reviews (368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.
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We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!
Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.
Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.
Es una aplicación de mucha ayuda, nos permite presentar a nuestros clientes una sección de preguntas frecuentes muy fácil e intuitiva de usar, y así pueda resolver sus dudas
Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.
This is a great app! It was just what I needed. Easy to install and even easier to use. I had a small styling issue but the support staff attended to it immediately and at no cost. Very glad I found this app and installed it. Big thumbs up to them!
Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.
La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella