Reviews (1,328)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

January 10, 2017

Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq

The Rogue And The Wolf
United Kingdom
Almost 7 years using the app
September 23, 2016

Great app, makes it easy to setup a faq/help section with minimal effort.

Ecobeesupply
United States
Over 6 years using the app
March 3, 2017

This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.

Hydrocreations
United States
Over 6 years using the app
August 15, 2017

Pretty nice FAQs page, wish there was more customization but can't complain when it's free.

3 Leaf Tea
United States
Over 6 years using the app
Edited January 16, 2023

Stay FAR AWAY from this app!! The developers pulled a bait and switch and now we are missing most of our FAQ on our LIVE website. There are many other great options out there. Do not use this crap app!!!!

Bariatricpal
United States
Over 6 years using the app
May 11, 2017

Perfect for what I need! Great work.

Gecko Paper
United Kingdom
About 6 years using the app
January 17, 2017

Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)

Greatvaluesg2
Singapore
About 6 years using the app
Edited May 12, 2019

Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.

Cats Like Us
United States
About 6 years using the app
February 21, 2017

It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q.

I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app.

10/10 would F.A.Q again!

Battle Beaver Customs
United States
About 6 years using the app
March 3, 2017

I just started using it. I like a lot, it really makes the FAQs page professional and very user friendly. I just hope it continues to be free:)

Www Zmcstore Com
United Kingdom
About 6 years using the app