Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

December 22, 2020

I've just downloaded the free version of the app. It is very clearly laid out and easy to use. All elements are easily customisable to fit my store's theme. I'm trying to keep my costs low before launch, but this is one app which I may upgrade right away. The added benefits of extra categories, and social chat are very appealing....and the upgrade price is very reasonable!. Thank you for this app.

Jontong Ink
United Kingdom
Almost 2 years using the app
July 1, 2019

Very nice and useful application. Easy to install and configure. Fast customer support. They replied my question in 15 minutes. Thanks for your efforts.

Yeşeren Kalem
Türkiye
Almost 2 years using the app
September 26, 2018

This is the best App I've used so far. I still can't believe it is free. It was very easy to setup. When I dowloaded it I was trying to put it on my main menu so I emailed support, even though they got back to me very fast, I figured it out before they get back to me. Just to tell you how easy it is to figure out. Thank you for this App.

iramdesigns
United States
Almost 2 years using the app
March 29, 2016

Excellent app - Works amazingly well, essential for all shopify stores :)

Macs Boutique
United Kingdom
Almost 2 years using the app
November 14, 2020

Great app. Very useful even without paid features though they would optimise further. Staff very friendly and helpful

ReLove
United Kingdom
Over 1 year using the app
June 9, 2019

This is a greeeeeeeeeeeat app. And the most important, it's free! Thanks the developer for sharing this to all the shopifiers:)

Double Location
China
Over 1 year using the app
September 1, 2016

Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried

Wine Stash
Australia
Over 1 year using the app
February 25, 2016

Fantastic, simple to use FAQs page.

Tomas at S4Commerce was great at helping with style changes

Picture This Party Booths Ltd
United Kingdom
Over 1 year using the app
March 26, 2017

great ! great ! great !
great ! great ! great !
great ! great ! great !
great ! great ! great !

Goolys World
Israel
Over 1 year using the app
Edited May 9, 2020

amazing app that looks great and easy to use. I highly recommended for new people starting Shopify easily.

Modzie
Australia
Over 1 year using the app