Reviews (341)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.

April 16, 2018

LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!

Cuchen Us
United States
About 1 hour using the app
July 4, 2019

goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!
goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!

Gothlolibeauty
China
About 1 hour using the app
May 28, 2020

I do not understand why some URLs have the digit one being appended randomly to articles URLs after a while. Uninstalling if I cannot rely on URLs to articles being static. This digit is being added randomly as far as I can tell.

Trovelle
United States
About 17 hours using the app
May 2, 2019

so far I'm really liking this app. It's the look I want and very easy to use. Just finishing getting my website set up and go live in a couple weeks.

Whimzeekinz
United States
About 1 hour using the app
October 14, 2016

Very easy to set up and update. It looks very professional too!

Fringesports
United States
44 minutes using the app
March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Aoiro.shop
Japan
43 minutes using the app
May 23, 2019

Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store

Veneno
Mexico
41 minutes using the app
December 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

FitFoodz
South Africa
38 minutes using the app
May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

Touchstonemedia
India
37 minutes using the app
February 10, 2019

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

Medencefóliázás
Hungary
36 minutes using the app