Reviews (340)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.

May 27, 2019

Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.

StayblCam
United States
27 minutes using the app
January 28, 2017

Unbelievably easy to use. Literally within 1 minute after installing the app, I was writing up my help center (ZERO coding required). Cannot recommend it enough.

Michal from lobocki.com.au

Lobocki Com Au
Australia
25 minutes using the app
August 21, 2016

Wow. I've to say that we're surprised to find such a nice, intuitive and powerful tool. 5 stars!

Nyloon
United States
22 minutes using the app
July 14, 2019

Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.

windmup
China
21 minutes using the app
February 19, 2017

Super easy to use and nice that it's free!

Sovvackert Se
Sweden
20 minutes using the app
February 3, 2018

Can't praise this app enough. Prompt support from the support team and this app does the work for free! I really like it.

Onefinesecret Kr
Australia
18 minutes using the app
January 8, 2021

Was able to get started with a beautiful FAQ page in less than 5 minutes. I was able to customize it with my businesses colors.

codebrew mugs
United States
17 minutes using the app
July 15, 2019

This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!

wildspiritfragrances
United States
17 minutes using the app
May 10, 2017

Excellent, looks great - just what we needed

Chandelier Lift Company
United Kingdom
17 minutes using the app
July 19, 2017

Intuitive and simple to use! Made my life quite easy!

Hayabusatestground
Canada
17 minutes using the app