Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Good app. Very great customer support. I can recommend it...........................................
I finally found an app that gives my website another notch of elevation. thanks. It's easy to apply. Im still working on implementing the Helpdesk feature. But so far so good.
L'application est pratique et bien faite. Mais j'ai eu un souci : une fois insérée dans le menu principal, dès que j'ai cliqué sur le lien de la FAQ, tous les liens de la page sont devenus bleus !
J'ai contacté le support qui m'a répondu dans les 45 minutes suivantes : bravo !
Leur réponse a été pertinente : il ne faut pas importer de texte déjà formaté dans leur éditeur de texte, mais le formater dans cet éditeur. Ce qui s'est passé, c'est que j'avais importé un texte avec un lien vers une page. C'est ce lien qui a mis la pagaille.. J'ai donc tout effacé, réimporté le texte sans le lien, et créé le lien dans l'éditeur de texte. Et tout est maintenant OK.
Merci donc à toute l'équipe pour leur rapidité et l'efficacité de leur réponse.
Cela fonctionne parfaitement, et le résultat est très pro ! Je recommanderai sans hésiter cette application à mes amis.
The application is practical and well done. But I had a problem: once inserted in the main menu, as soon as I clicked on the FAQ link, all links on the page became blue!
I contacted the support who responded within 45 minutes: bravo!
Their answer was relevant: do not import text already formatted in their text editor, but format it in this editor. What happened was that I had imported a text with a link to a page. It was this link that made the mess .. So I erased everything, reimported the text without the link, and created the link in the text editor. And everything is OK now.
So thank you to the team for their speed and the efficiency of their response.
It works perfectly, and the result is very pro! I will definitely recommend this app to my friends.
This is a great app, and it made it very easy to build a nice looking FAQs page!
Great App. So simple to use and works great. Definitely recommend it.
Donatas is really friendly and helpful!!
This is a great platform for marketers who want to create a FAQ page for their business. I really like the FAQ page that I made for my business because it allows me to keep my customers informed about all of my latest offers and promotions. The live chat is another great feature that makes it easy to serve my customers and provide them with the support they need. It is a great platform that allows me to create a page that is unique to my business
Excellent app! Works great. Self-explanatory, Easy to use. No hidden charges.
nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.
Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.
Cordialement,
L'équipe du HelpCenter
Excellent app, just what every store needs!
Its an easy app to you use and works great. You can really customize it and not need to be technical about it.