Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Great free app, easy setup and improves the quality of our site!
Amazing app! Great UI, easy to copy paste HTML code
This app is splendid. Easy to set up an FAQ and it looks good too. Would recommend this app to anyone.
New to Shopfiy and find it simple and straight-forward.
great app , it is really user friendly for the website developer anyone can try and use this app. and it also makes life so easier for the visitors of the website.
App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com
I easy to use and very good interface
I used this app to organise my FAQ-page. It easy to use and looks good. There's a free plan available.
Not only is the app a breeze to use (the UI is amazing, even the font sizes are easy to adjust, very easy to publish it in parts, etc.), but, true to their name, the support behind HelpCenter at Vertex is amazing as well!
We're using the HelpCenter app for an Arabic language site, and HelpCenter doesn't support Arabic / Right-to-Left text yet (coming in August).
I got in touch with the HelpCenter team, a kind fellow named Justas, and he talked to his developers to make a few changes in our theme to support Arabic / RTL!
They sent us a collaboration request in Shopify, made the changes themselves, and now we have a beautiful fully-functioning FAQ page in Arabic. For the support and the app, I would give more than 5-stars.
Thanks Justas and the Vertex team!
I love this app, its easy to use with fantastic support if you need help.