Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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This app helped us design a wonderful FAQs section that matches our theme for our store. I like how it autopopulates slugs too.
very nice application, easy to use and helpful.
Hello there!
Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards
HelpCenter team
I used this App to help me set my dropshipping business super easy, helpful and cost-effective highly recommend
I used it to make an FAQ. It worked as expected and I liked that it gave me some examples to learn and base myself off of.
I am trying this app now as opposed to Zendesk. So far, so good! And customer service is really helpful with any issues. I'll update this when I'm 100% up and running!
Hello SOAR team!
Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards
HelpCenter team
This app has all the tools you need to provide good customer service. The support they provide is excellent
Hello Purr Team,
Thank you very much for leaving feedback on our app!
We're glad to know that HelpDesk is useful for your Shopify store and will continue providing excellent service to our customers.
Best regards,
HelpDesk Team
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I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!
I think this app will be fundamental for my business, since customers usually have a lot of questions and with this app we can answer in advance!
It really helps you to have a nice-designed FAQs section! Thank you very much. It may be a little bit more intuitive, but just need a little time to get use to all the features. Great!