Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

June 17, 2018

Ha! what more can I say... Just really easy to use.

Lami Fragrance
Nigeria
Over 1 year using the app
October 9, 2021

The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.

Do Rámu
Czechia
Over 1 year using the app
March 17, 2020

Great service and support, and really usable product. It required a lot of tweaks to work well with our theme at www.ethicoolbooks.com but the support team addressed everything really quickly. Nice work - great value product, too.

Ethicool Books
Australia
Over 1 year using the app
Edited August 16, 2017

Great tool!! and your FAQ page will look professional! I love it!

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
Over 1 year using the app
March 19, 2017

We are using HelpCenter FAQ app in our ecommerce store and so far we have had a good experience with it. The plugin overcomes some of the limitations that we had in our store - thanks for that! Great app, great features, easy to install, great value!

ANB Mart Online Shopping Australia - www.anbmart.com.au

Anbmart
Australia
Over 1 year using the app
January 3, 2016

This is a fantastic app it is great for creating a FAQ page on your store.

Clothingfy
United Kingdom
Over 1 year using the app
February 28, 2021

Amazing app, let you FAQ be very clean and organized. The support team are always ready to answer my questions, highly recommend.

InnerBloom
United Kingdom
Over 1 year using the app
April 14, 2016

I love this app and so easy to use I think every site should have this app.

Cws Healing
United Kingdom
Over 1 year using the app
March 23, 2017

Easy to use and set up with a nice design FAQ page for your shopify website.

Sydney Eleanor Hire
Australia
Over 1 year using the app
May 22, 2020

Very easy to use, straight forward, and easy to setup. If you need a FAQs page for your website look no further.

Persevere K
United States
Over 1 year using the app