Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

November 18, 2017

I high recommend this App! This is an excellent App and a MUST HAVE for all Shopify stores! LOVE it!

Jesusgiftstore
United States
Over 1 year using the app
January 10, 2017

Nice easy to use app.Would recommend this app to anyone.If u want a quick way to add Faq s, help center is the one.Thanks

Fancyfixins
Canada
Over 1 year using the app
August 17, 2016

Simple and easy to set up, easy user interface. Certainly an app to add to your website, saves the hassle and helps potential customers.

Thanks

Sydneyhifimonavale.com.au

Sydney Hi Fi Mona Vale
Australia
Over 1 year using the app
January 17, 2018

So far very helpful app and very responsive help from Marius.

I would recommend to all to use this app if you want to have a nice FAQ page within an hour or less...

Spy Web
United States
Over 1 year using the app
July 11, 2018

This app is definitely a must-have for every Shopify store! Deserves 5 stars! Plus, it's freeeeee!

Go Bloom Glow
Philippines
Over 1 year using the app
December 31, 2019

superrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Naturalia Officiel
France
Over 1 year using the app
June 13, 2017

So easy to use and best of all, it's free!

Smai
Australia
Over 1 year using the app
June 26, 2019

The app help me more, no bug, and very useful, no bug, and very useful, you can visit my site www.janemoon.store to see the effect

Jane Moon
China
Over 1 year using the app
August 25, 2016

Awesome app. Easy to use. Helps us organize our FAQ page and makes it look so great! Strongly recommend it.

Rapidmaterials
United States
Over 1 year using the app
March 24, 2020

easy to install, publish and add to shopify store, and offer FREE VERSION allowing my business to grow.

Sunne Tropical Apparel
United States
Over 1 year using the app