Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq
It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.
Easy to instal, easy to use. Made it all easy to engage customers. Would be nice to include the standard FAQs that could be edited.
Ugly interface but easy to use.
Great app, does what it says and i like the overall appearance. It was a little confusing to start with as to how to get the layout to work like we wanted it to but now that its set up it works great!
Acabo de Empezar a utilizarla porque hace tiempo hice un curso de Dropshiping y los profesores recomendaban esta APP. Actualmente me la ha recomendado mucha gente y voy a profundizar en ella
!
Hola, gracias por usar nuestra aplicación y por la reseña. Esperamos que te guste la experiencia de usarla.
Un cordial saludo,
HelpCenter team
Beautiful Looks, Easy to Use ! Recommended !!!
I am just getting my FAQ set up and I like it so far. I already had my FAQ on my site but they were in a page format but this is so much better because it looks more professional and a quicker way to help the customer. I recommend this app.
Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.
Great app - really easy to add to the store. It would be great if there were more customisation options for the format.
If I could give 4.5 I would. See it on our store hfhops.co.uk