Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 21, 2020

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it.

Thank you,

Stacey Hayes
The Gifted Moon Goddess
MoonGoddessGifts.com

Moon Goddess Gifts
United States
About 1 year using the app
July 21, 2017

thanks for Oberlo providing this good app to add on, especially for FREE.

Buy Lunch Box
United States
About 1 year using the app
August 7, 2017

Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy

Glow Mo
United Kingdom
About 1 year using the app
February 25, 2017

So far so good. Was just what I was looking for. And you can't beat the price!

Blackbeards Pride
United States
About 1 year using the app
May 18, 2019

It works amazing an you can create different categories. A great app that is completely free and adds great value to your shop.

Zero Sets Left
United Kingdom
About 1 year using the app
June 12, 2019

I START THIS A FEW MONTHS AGO AND I FALL LOVE WITH IT, DOES EXACTLY WHAT IT SUPPOSE TO DO. SO FAR SO GOOD.

FANCY22 HAIR BUNDLES
United States
About 1 year using the app
March 17, 2020

This FAQ app is very easy to setup, use and modify. I love it and it looks great on the website. Very clean and professional.

Viking Massage Guns
Canada
About 1 year using the app
July 22, 2022

App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

Swiss Madison - well made forever
United States
About 1 year using the app
Shark Byte, Inc replied September 1, 2022

Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.

Please don't hesitate to contact us again ;)
Have a good one!

Best wishes,
HelpCenter team

April 13, 2020

love this app is very good and easy to use you can use without helptips and its free thank you so much help app.

athletics motion
United States
About 1 year using the app
May 26, 2016

great useful for building beautiful FAQ page. customer support is awesome.

Drwatchband
Singapore
About 1 year using the app