Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Amazing App and super easy to use. If you know CSS and/or HTML it also lets you custemize a lot of things the way you wanna go.
Super fast and very friendly support - helping me all the time with my questions. Love it!
Good support. easy to use and simple to install. Will definitely recommend this Help centre FAQ app.
Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!
fantastic app that has considerably help to reduce calls, logging time and general enquirers without benefit,
Would highly highly HIGHLY recommend!
Great app. One stop solution to the FAQ page. Very easy to use, would recommend.
the App Cool And Friendly Use they know what they Offering and they know what the customer looking for , they Have Amazing support Team .
Bonne appli pour configurer des FAQ organisées et jolies. Le support est très bon et réactif, je recommande
Love this app!
Really easy to use and navigate and creates beautiful help pages! Been using it for a while now and super happy
top app. very helpful and overviewing app. no coding needed.
unfortunately no step back button. def recommend it
What an awesome App team!! I can't believe it's free. It does everything you need it to do, including editing the search bar to fit your page anyway you see fit. I can already tell after just launching our help center that this is going to help tremendously. We even linked the directions page to one of the answered questions. Very excited for customer feedback. Thank you.