Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

August 7, 2017

Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy

Glow Mo
United Kingdom
About 1 year using the app
February 25, 2017

So far so good. Was just what I was looking for. And you can't beat the price!

Blackbeards Pride
United States
About 1 year using the app
May 18, 2019

It works amazing an you can create different categories. A great app that is completely free and adds great value to your shop.

Zero Sets Left
United Kingdom
About 1 year using the app
June 12, 2019

I START THIS A FEW MONTHS AGO AND I FALL LOVE WITH IT, DOES EXACTLY WHAT IT SUPPOSE TO DO. SO FAR SO GOOD.

FANCY22 HAIR BUNDLES
United States
About 1 year using the app
March 17, 2020

This FAQ app is very easy to setup, use and modify. I love it and it looks great on the website. Very clean and professional.

Viking Massage Guns
Canada
About 1 year using the app
July 22, 2022

App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

Swiss Madison - well made forever
United States
About 1 year using the app
Shark Byte, Inc replied September 1, 2022

Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.

Please don't hesitate to contact us again ;)
Have a good one!

Best wishes,
HelpCenter team

April 13, 2020

love this app is very good and easy to use you can use without helptips and its free thank you so much help app.

athletics motion
United States
About 1 year using the app
May 26, 2016

great useful for building beautiful FAQ page. customer support is awesome.

Drwatchband
Singapore
About 1 year using the app
May 27, 2019

Great app. Makes our FAQ page look much neater and more professional.
Easy to use and integrated smoothly with our site.

speakette
Malaysia
About 1 year using the app
May 13, 2020

Amazing App and super easy to use. If you know CSS and/or HTML it also lets you custemize a lot of things the way you wanna go.
Super fast and very friendly support - helping me all the time with my questions. Love it!

GCK Handelsunternehmen GmbH & Co. KG
Germany
About 1 year using the app