Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 26, 2019

Good support. easy to use and simple to install. Will definitely recommend this Help centre FAQ app.

Trending Deal Of The Day
Australia
About 1 year using the app
December 17, 2021

Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!

Cool Mini-Splits
United States
About 1 year using the app
April 20, 2017

fantastic app that has considerably help to reduce calls, logging time and general enquirers without benefit,

Would highly highly HIGHLY recommend!

Venom Gaming Offical
United Kingdom
About 1 year using the app
August 28, 2018

Great app. One stop solution to the FAQ page. Very easy to use, would recommend.

Drama London
United Kingdom
About 1 year using the app
September 28, 2020

the App Cool And Friendly Use they know what they Offering and they know what the customer looking for , they Have Amazing support Team .

DEALS FB
United Arab Emirates
About 1 year using the app
March 23, 2022

Bonne appli pour configurer des FAQ organisées et jolies. Le support est très bon et réactif, je recommande

Japa-Mania
France
About 1 year using the app
April 8, 2019

Love this app!

Really easy to use and navigate and creates beautiful help pages! Been using it for a while now and super happy

Danielle Frylinck Design
South Africa
About 1 year using the app
March 3, 2020

top app. very helpful and overviewing app. no coding needed.
unfortunately no step back button. def recommend it

WooGeneration
Austria
About 1 year using the app
November 22, 2016

What an awesome App team!! I can't believe it's free. It does everything you need it to do, including editing the search bar to fit your page anyway you see fit. I can already tell after just launching our help center that this is going to help tremendously. We even linked the directions page to one of the answered questions. Very excited for customer feedback. Thank you.

Mixdlabs
United States
About 1 year using the app
January 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Ethni Beauty Market
France
About 1 year using the app