Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Really great app, easy to set up. Only hard part is writing all the FAQ questions / answers, but that's my laziness, not theirs.
Great app, works instantly and keeps the edits you make directly live.
Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.
Very very useful app! It is so easy to create FAQ page using it!!!
I really like this app, it is easy to use and very clear for my customers to go through. I would like to see in the future more options to customize the page though.
Its a must have tool for your site. Simple and very easy to use.
After I figured out the structure the app was great. I now have a fully functional and professional FAQ for my site.
www.SendAPenguin.com
I first started my Shopify journey 2 years ago. Help Center was the perfect app as it was simple and easy to use. As my store grew, my need for a more detailed Help section grew, and I moved away from the App. Now I find myself re-installing it to implement in my store - it's simplicity and easy of use is perfect for my customers. A little CSS magic from my web developer in the backend and this App is perfect for what I need. :-)
Love the app, thank you very much.
One nice addition, IMO, would be the ability to sort articles after they have been posted.
Other than that, thank you for a well thought out idea and design!
Sincerely,
www.2ground.com
Excellent, this app makes the FAQ page so much nicer than a regular one. I recommend it.............