Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

December 6, 2016

Overall 10/10 super easy, it's free, can't complain at all.

Great app, super simple to use and generate sections with. Contact form does not work right now for some reason so I disabled it. Would like ability to change text size without using HTML but I'm sure that'll be implemented in an update.

Wholesalevaperanger
United States
11 months using the app
July 19, 2019

ottimo! sono riuscito a costruire la mia faq page senza nessun costo. Per chi vuole partire con il proprio negozio è l'ideale...

contadino2puntozero
Italy
11 months using the app
September 10, 2019

I had the pleasure to deal with Justas from the support group and I have to say that he made my experience a great one. I am quite new at all of this and sometimes ask questions that may seem basic to some but not to Justas. He took the time to understand my exact needs, answered quickly, clearly and politely. Thank you Justas for the great work and for the amazing support.

CatNovation
Canada
11 months using the app
October 26, 2018

Loved this app - I recommend it to anyone who want to boost their sales. Easy to install and to configure :) !

Pug You
Canada
11 months using the app
April 16, 2020

Clean and elegant, easy to use, practical, fast setup, very intuitive, you just install and add the app, the information and you are good to go.

Medcells
Mexico
11 months using the app
August 23, 2016

Just got the app and creating a new & improved FAQ page and lovin' the look and feel of the page.

Coolhipgoods
United States
11 months using the app
February 20, 2018

Amazing App.. Highly recommend it.. Easy to instal and implement... Keep up the good work for free apps

Socheap89
Canada
11 months using the app
May 14, 2018

Very helpful support. We really like the app!

Linna1234
Sweden
11 months using the app
August 3, 2019

How can we contribute to the developer? Thank you for the app! Works great for a quick FAQ page to handle most common questions.

Blend Beverage Co.
United States
11 months using the app
December 6, 2019

Create beautiful FAQ pages with ease, this is a must have application. The support is also excellent.

WOW PRODUCTS ONLY
Greece
11 months using the app