Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 2, 2019

so far I'm really liking this app. It's the look I want and very easy to use. Just finishing getting my website set up and go live in a couple weeks.

Whimzeekinz
United States
11 months using the app
September 4, 2019

nice, clean adn easy.. i like my website clean and my apps to look clean too. i could not install from the beginning but they helped me quickly. 5 stars!

hygeens
Lithuania
11 months using the app
May 3, 2019

COOL APP. STILL TRYING IT. I hope a good result from it.
FAQ sheet is useful to the website and shop experience.

BERDA
China
11 months using the app
March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Aoiro.shop
Japan
11 months using the app
June 27, 2018

Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.

Codex Anatomicus
United Kingdom
11 months using the app
November 20, 2016

Really handy. Looks great. Easy to use

The Poke Shop 2 Go
United Kingdom
11 months using the app
May 25, 2017

Really great for a beginner like me! Thank you

Shop Cfa
Nigeria
11 months using the app
October 21, 2021

user friendly, easy to use FAQ set up. Also looks good on the page, that was a huge plus for me!!!!!

East & Europe Apparel
United States
11 months using the app
August 29, 2016

A really great app easy to install, easy to set up it just works, thanks much for a great app!!

Posh Girl Us
United States
10 months using the app
November 22, 2019

Great app with great support team ! I highly recommend ! Thank you again for everything, I love the customizations you have done :)

QuakyCo
United Kingdom
10 months using the app