Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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The app isnt performing well, the font does not align with my theme setting and there's no way to fix it. It looks weird on the site.
Updated:The problem was fixed. They contacted me and helped fix the issue quickly. Look nice on my site now!
This is app is very good. Smooth controls. i really like it and i would recommend people to download it and use it to enhance their store
I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.
It works well once you figure out how to add the link to the correct page.
gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,
Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!
i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021
After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!
Our apologies for the inconvenience you have experienced. We have received your email, but when sending a response there was a typo made in the email address so our response hasn't reached you.
We have sent you several emails answering your question that after uninstalling the app, the content will be deleted within 48hours.
If you have any additional questions about the HelpCenter application, please contact us, we are waiting for your reply.
I used this app to fill out my FAQ page. It is integrated well, but I will I had a little more control over the look on my page. I will have to see if I can tweak from within Shopify.
「わかりやすい設定の仕方」「無料でも申し分ない使い心地」最初にお金をかけずに無料で、FAQ（よくある質問）を作りたいならこの「Help Center」がおすすめです。実際にアプリをダウンロードして使ってみてください。
Nice design but wow page charging time ...
You need to:
Autoriser la compression
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Réduire la taille des ressources CSS