Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.
simple, easy to use. team responded quickly to fix an issue I had- works great now. nice app that does what it advertises.
Excellent app. I would like to be able to move 'articles' from one section to another (couldn't seem to do this, which was annoying) but other than that it's great.
This faq app is terrific! I've been using this app for over a year now and it builds a great looking help center for my customers to check out.
https://www.discountdressshop.com/apps/help-center
Great free app, easy setup and improves the quality of our site!
Amazing app! Great UI, easy to copy paste HTML code
This app is splendid. Easy to set up an FAQ and it looks good too. Would recommend this app to anyone.
New to Shopfiy and find it simple and straight-forward.
App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com
Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.