Reviews (1,330)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

September 24, 2016

This app is easy to use and makes it easy for customers to find answers to their questions

Dr Goat Beard Facial Care
United States
Almost 6 years using the app
May 24, 2016

Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.

Everyman Co
United States
Almost 6 years using the app
March 26, 2019

simple, easy to use. team responded quickly to fix an issue I had- works great now. nice app that does what it advertises.

Kicky Swicks
United States
Almost 6 years using the app
October 21, 2016

Excellent app. I would like to be able to move 'articles' from one section to another (couldn't seem to do this, which was annoying) but other than that it's great.

Safe Night Net
Australia
Over 5 years using the app
November 30, 2018

This faq app is terrific! I've been using this app for over a year now and it builds a great looking help center for my customers to check out.

https://www.discountdressshop.com/apps/help-center

DiscountDressShop
United States
Over 5 years using the app
December 17, 2017

Great free app, easy setup and improves the quality of our site!

Big Car Parts
United Kingdom
Over 5 years using the app
May 23, 2017

Amazing app! Great UI, easy to copy paste HTML code

Sa Yar Care
United States
Over 5 years using the app
May 4, 2019

This app is splendid. Easy to set up an FAQ and it looks good too. Would recommend this app to anyone.

Reluxer
Netherlands
Over 5 years using the app
March 9, 2017

New to Shopfiy and find it simple and straight-forward.

Fast Frames
United Kingdom
Over 5 years using the app
October 30, 2017

App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com

Murray The Sockman
United States
Over 5 years using the app