Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

August 16, 2021

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Mealami
Australia
Over 5 years using the app
June 5, 2017

I easy to use and very good interface

Zengrila
Australia
Over 5 years using the app
June 5, 2018

I love this app, its easy to use with fantastic support if you need help.

Titania Creations
United Kingdom
Over 5 years using the app
December 20, 2022

We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.

The White Collection
Australia
Over 5 years using the app
Shark Byte, Inc replied December 20, 2022

Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.

Best regards,
HelpCenter Team.

May 9, 2017

Just downloaded and up and running in minutes

Whiteoakshop
United States
About 5 years using the app
May 4, 2018

Very pleased with the support rendered to me. The support was prompt and polite. Great app!

Toufie
Singapore
About 5 years using the app
September 19, 2016

Very happy with this app, Makes a great FAQ page.

Truck Elec
Ireland
About 5 years using the app
January 6, 2019

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

Glenlea Greenhouses
Canada
About 5 years using the app
Edited October 30, 2020

Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!

Cielomar Jewelry
United States
Almost 5 years using the app
July 30, 2018

Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.

Direct 4x4
United Kingdom
Almost 5 years using the app