Reviews (368)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.

November 20, 2021

It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.

Warizan Reloved
Greece
Over 1 year using the app
January 26, 2024

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
France
Over 1 year using the app
Shark Byte, Inc replied January 27, 2024

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

January 4, 2022

I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.

TAPP Water (Malta) Ltd
Malta
Over 1 year using the app
Edited August 16, 2017

Great tool!! and your FAQ page will look professional! I love it!

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
Over 1 year using the app
July 21, 2018

Excellent app, just what every store needs!

Gift Moments
United Kingdom
Over 1 year using the app
Edited August 1, 2019

Awesome platform, and very easy solution. Thanks AAA++++!!! Would highly recommend to anyone needing an a optimized help center

Luvele Us
United States
Over 1 year using the app
March 17, 2021

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

Tails Pet Centre
Australia
Over 1 year using the app
August 10, 2018

Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com

Sftf
United States
Over 1 year using the app
January 7, 2021

Very good! Easy to use and great design. It's important for us to be able to show our website visitors answers to their questions to increase our conversion rate.

CleanSea
Sweden
Over 1 year using the app
June 5, 2019

Works great, very happy AAA+++++++++++++++++++!! Design is great, and being able manage content by dragging is awesome

luvele EU
Germany
About 1 year using the app